On Call Scheduling Terminology

On Call Schedule: An on-call schedule (or on-call shift) is a schedule that ensures the right person is always available, day or night, to quickly respond to incidents and outages. Example: In hospitals, on-call doctors are assigned to attend medical emergencies during their shift.

A bi-weekly on-call schedule lets employees rotate on-call duties every alternate week. For example, a group of helpdesk employees is on call for first week, take off the second week, then resume on call the third week.

Work Shift: Work Shift generally refers to any work schedule that are outside standard office timings. Shift work can include evening, night, and early morning shifts, as well as fixed or rotating schedules.

Staff Calendar: It’s simply the dates and times when a person is supposed to work. On the type of work , the holidays, or the laws of the region there are different types of work schedules. A team calendar is a synced calendar that coworkers have access to. Businesses commonly use these team calendars to keep track of schedule, time-off dates, task and deadlines, and anything else that’s important for the entire team to know.